Frequently Asked Questions

Finding the right developers for your project can be hard and confusing, therefore IrisPeak is your solution - we’re here to address any concerns or questions you may have.

WHAT IS IRISPEAK

IrisPeak is a Staff Augmentation company that provides Remote Contract Employees. We have an extensive talent pool of Developers who you can hire to work dedicatedly for you.

Services

We offer two models i.e., “Dedicated Resource” and “Time & Material”. If you want complete control of the development process, you should opt for the Dedicated Resource model. The Time & Material model is better suited in cases where you are uncertain of how long you will need the resource.
    If you hire a dedicated resource from IrisPeak, our services include:
  • Helping you choose/hire your own dedicated resource.
  • Handling all the non-project related issues, such as payroll, taxes, legal formalities etc.
Yes, you can hire a team with mixed skills based on your project requirements.
Yes, based on your requirements you can either interview the resources that we currently have, or our Hiring Specialist will find a specific resource for you. We will share potential resumes and you can conduct the interviews.

SKILLS/ DOMAINS

Yes, we ensure that our resources are well versed with the English language. Additionally, you will also get a Project Manager who will ensure there is no gap in communication.
At IrisPeak, we have internal monitoring systems to track the resource’s work. Apart from this, our employees also maintain work logs on a regular basis which help track their daily output.
As mentioned, the resource that is working on your project will maintain daily worklogs which will detail what they have worked on and how much time it took. These worklogs will be shared with you for your review as well, so that you can keep a track of how your resource is spending time.

WORKING WITH IRISPEAK

You get to choose/hire the resource that you want. If you wish to conduct an interview with the candidates before finalizing one, we will share their resumes with you and you can conduct the interview. However, if you do not want to conduct the interview, we align a resource with your project based on the required specialization and experience.
Yes, we offer a 14-days, no obligation, free trial for you to get a sense of how we work. While we are completely confident about our resources, you can decide after the free trial whether you would like your dedicated resource to continue working on your project.
    The process of hiring a Resource is very simple. If you were to hire a Developer, here are the steps that would take place:
  • One of our consultants get in touch with you to find out your exact requirement.
  • We analyze your requirements and based on the technology that you want to work with, create a Scope of Work.
  • We share the Scope with you and discuss if there are any modifications/changes required.
  • After the Scope is finalized, we share the Resource’s details/Resume with you.
  • Once the Resource is finalized, we share the Contract and SOW with you.
Yes, you can hire multiple resources across our areas of specialization at the same time.
Yes, you can hire multiple resources across our areas of specialization at the same time.
The resource starts working on your project from the date of start mentioned on the Contract. It can either be immediate (as soon as the contract is signed), or a future date specified by you.
It takes us one to three weeks to locate, fully screen, and work with every freelancer before we feel confident enough to admit them to our network and introduce them to a client. We understand your need for expediency, but we also understand the greater need for quality.
When you hire a dedicated Resource from IrisPeak, you pay for a certain number of hours and thus we ensure you get the number of hours that you have paid for. If the Resource that you have hired is on a leave or cannot work for some reason, they will compensate by working additional hours in the coming days.
At IrisPeak, we ensure that our clients are not just satisfied but happy with the work that they receive. If for some reason you are dissatisfied with your Resource, we will align a new resource to the project. Furthermore, we will ensure that whatever the reason for your dissatisfaction was, is not repeated.
Yes, if there is any project specific training that you must impart to your Resource, you are free to do so.
Yes, if you or your organization use a specific performance tracking tool, you can use the same for your resource.
Yes, the resource that you hire can work according to your time zone.
You can communicate with your Resource either through emails or calls. You could also use other communication tools such as Teams, Slack, Skype etc. for communication.
Although we can scale to multiple employees quickly, it essentially depends on what technology/skills you are looking for. It may take anywhere between 1-3 weeks.

TERMINATION

To terminate your contract with IrisPeak, you must give a notice 15 days prior to your renewal date.
No, there is no additional charge that you need to pay for the termination of the contract.

COST, BILLING AND PAYMENT

Yes, our services work on a prepaid model, wherein you pay for one month of work in advance.
No, there are no extra charges, you only pay for the resources that you hire.
The billing happens every 30 days. You make the first payment on the start date or commencement of the contract and the next payment must be made after 30 days.
Currently we accept payments through ACH, Wire Transfer, PayPal, and Credit Cards.

DATA SECURITY

We pay utmost priority to our Client’s data. Thus, we ensure data security by implementing U.S. standard security protocols.
Yes, IrisPeak does not keep the ownership or rights of the code, you will get full ownership of your Source Code.
We understand that our client’s data is highly sensitive, and we go the extra mile to ensure complete protection and security of your information. We sign an NDA at the beginning of the project.

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